Shipping policy

At Oddsolshop, we are committed to processing and delivering your orders as efficiently as possible.

## Order Processing

- Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may be longer during peak seasons or promotional periods.

## Shipping Methods & Carriers

We ship using trusted carriers including JNE, J&T Express, SiCepat, and AnterAja. Available shipping options and rates will be displayed at checkout.

## Estimated Delivery Times

- **Domestic (Indonesia):** 2–7 business days after dispatch, depending on destination city.
- **International:** 7–21 business days after dispatch, depending on destination country and customs clearance.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier performance, weather conditions, customs clearance, or public holidays.

## Shipping Address

Customers are responsible for providing complete and accurate shipping information at checkout. Oddsolshop is not liable for orders delivered to an incorrect address provided by the customer.

## Order Tracking

Tracking information will be provided via email once your order has been shipped. You can use the tracking number to monitor your shipment through the carrier's website.

## Lost, Delayed, or Damaged Shipments

If your package is lost, significantly delayed, or arrives damaged, please contact our customer support team within 7 days of the expected delivery date. We will work with the carrier to investigate and find a resolution.

## Refused or Undeliverable Shipments

If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal by the recipient, return shipping costs may be deducted from any approved refund.

## Contact Us

For shipping questions, contact us via our Contact page or WhatsApp at +62 822-8671-5129.